Shipping policy
Shipping Policy
Last Updated: June 2026
At The Rare Premium, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information.
Shipping Times
Estimated delivery times:
-
United Kingdom: 5–10 Business Days
-
United States: 5–10 Business Days
-
Germany: 5–12 Business Days
-
Europe: 5–12 Business Days
-
Rest of the World: 7–15 Business Days
Please note that these are estimated delivery times and may vary depending on your location, customs clearance procedures, and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
From time to time, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
If you have not received tracking information within 5 business days of placing your order, please contact us at:
Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Delayed or Lost Shipments
While we work closely with our shipping partners, delays may occasionally occur due to factors beyond our control, including:
-
Customs inspections
-
Weather conditions
-
Carrier disruptions
-
Public holidays
-
High shipping volumes
If your order appears delayed or lost, please contact us at therarepremium@gmail.com and we will assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately at therarepremium@gmail.com.
Contact Information
BECOME RARE LLC
5830 E 2nd St, Ste 7000 #33422
Casper, WY 82609
United States
Email: therarepremium@gmail.com
For any shipping-related enquiries, please contact therarepremium@gmail.com.